Support Phone Number : 0900 44 66 00

Can I receive an invoice to pay for my licenses?

Regrettably, this isn't possible. The foundation of our system is built upon the credit card details you furnish for your account. In a seamless process, your credit card is automatically charged according to your designated billing plan on the 1st day of each month. In the event that the system encounters a challenge while processing your credit card payment, a series of notifications will be dispatched over the course of three consecutive days. These alerts serve as an opportunity for you to update your credit card information or rectify any credit card issues.

Following this three-day grace period, your account enters an automatic suspension state until fresh credit card details are entered and successfully charged by the system. Once the payment is successfully processed, an invoice is meticulously generated. Rest assured, this invoice is promptly dispatched to the email address you've registered, culminating in a comprehensive and transparent billing process.

We understand the importance of seamless transactions, and this meticulous procedure ensures the accuracy, efficiency, and integrity of your account payments while providing you with the necessary flexibility to address any credit card-related matters.

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If you still can't find an answer to what you're looking for, or you have a specific question, open a new ticket and we'd be happy to help!

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